Privacy Policy

Last updated: August 14, 2025

1. Introduction

Mingard Informatik ("Deepwhale", "we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services. As a company based in Zurich, Switzerland, we adhere to the Swiss Federal Act on Data Protection (FADP) and aim to comply with the principles of the GDPR.

2. Information We Collect

We collect information necessary to provide and improve our Service:

  • Account Information: When you sign up, we collect your name, email address, and an encrypted password.
  • Company Profile Information: To tailor our service, you provide information about your company, such as its industry, products, and strategic focus. This information is treated as confidential.
  • Technical and Usage Data: We may automatically collect information such as your IP address, browser type, and how you interact with our service for security, analytics, and service improvement.

3. How We Use Information

Your data is used exclusively to enhance your experience:

  • To provide, maintain, and improve our Service.
  • To personalize the content and insights you receive, based on your Company Profile.
  • To communicate with you about your account, billing, and important service updates.

The core of our service involves analyzing publicly available data. We do not use your confidential Company Profile information for any purpose other than to provide the Service directly to you. It is never sold or used for advertising.

4. Data Security and Retention

We implement appropriate technical and organizational measures, including encryption and access controls, to protect your personal data. We retain your personal data only for as long as your account is active or as needed to comply with our legal obligations. Upon account deletion, your personal and company profile data will be permanently removed from our production systems within 30 days.

5. Third-Party Services

We may use third-party services for payment processing (e.g., Stripe) or privacy-focused analytics. We choose our partners carefully and ensure they have strong data protection standards, but we are not responsible for their privacy practices. We do not share your Company Profile with these third parties.

6. Your Rights

Under Swiss and other applicable data protection laws, you have the right to access, rectify, or erase your personal data. You also have the right to restrict processing and, where applicable, the right to data portability. You can manage your information through your account settings or by contacting us directly.

7. International Data Transfers

While we are a Swiss company, our service may be hosted on secure servers located within the European Union or other jurisdictions with adequate data protection standards recognized by Switzerland. We ensure that any data transfer is done in compliance with applicable laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and by sending an email to your registered address.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at deepwhale@riverflow-labs.ch.